Manually update a Microsoft Teams Rooms device - Microsoft Teams | Microsoft Docs
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This ensures correct OS version and Windows updates are installed on your device. These other Windows 10 editions aren't supported:. New Windows 10 feature updates aren't offered on Microsoft Teams Rooms devices immediately. There's an intentional delay of up to six months or more after the general availability date published on the Windows 10 release information page.
This time is used to validate Windows 10 release compatibility for the Microsoft Teams Rooms app, device hardware, and certified audio video peripherals. Validation begins and continues during active development of each major release of Windows Extra time is needed to validate that all device manufacturers have built updated images for their devices, and for Microsoft to certify and test those images.
During the validation period, the Microsoft Teams Room app uses Windows Update for Business group policies to delay Windows 10 feature updates. After any compatibility issues are found and resolved, the block is lifted via updating group policies through a new app release in Windows store. Devices that run the Microsoft Teams Rooms app automatically update to an appropriate Windows 10 release during the nightly maintenance reboot.
An MSI version is made available for customers that need to manually manage updates. During the validation period, Microsoft Teams Rooms devices should not be updated to the next release of Windows 10 by any means. This includes overriding the group policies in place, or using System Center or other third-party device management services. By doing so, you will not have to remember the local machine level administrator account password.
If using Skype for Business, domain-joining the Teams Rooms automates importing your organization's private root certificate chain. Create machine objects in the OU before joining Teams Rooms to the domain to assure that Group Policies applied to the default computers OU are not applied. Even if you create a separate OU and block inheritance, there are some group policies which could cause issues if they have No Override set. Ensure that you override or block the inheritance of these:. When joining Microsoft Teams Rooms to a domain, ensure that your group policies don't override the settings in the following table.
Teams Rooms with these group policies enabled is known to run into issues with Windows 10 OS updates. You can perform the following management operations remotely by using PowerShell see the table below for script samples :. This functionality is off by default. You need to enable remote PowerShell for your environment on the Microsoft Teams Rooms system to perform the operations below.
Therefore, Teams Rooms requires regular internet access. Before contacting Microsoft with support issues, be sure Microsoft Teams Rooms is loaded with the latest version of the app. Microsoft Teams Rooms connects to Windows Update to retrieve operating system and peripheral device firmware updates. It also connects to the Microsoft Store to retrieve application updates.
If you need to manage application updates manually but can't follow the normal procedure for Microsoft Store for Business to Distribute offline apps , you can acquire Teams Rooms update packages to perform app updates on supported operating systems.
The update release may lag behind the store release, and it might not always match the latest available build. Some management functions, like manually installing a private CA certificate, require placing Teams Rooms in Admin mode.
The console is now back in its normal operation mode. The following procedure requires you to attach a keyboard to the device if one is not already attached. Press the Windows key five times in rapid succession. This will bring you to the Windows logon screen. This method doesn't log the Skype user off or gracefully terminate the app, but you'd use it if the app wasn't responding and the other method wasn't available.
Apart from name changes in the store, this update brings Teams brand color, iconography and theme to Microsoft Teams Room devices. With this update, Microsoft Teams Room devices console are updated to Microsoft Teams look and feel and themes only apply to Front of room displays but not on meeting room console.
This greatly enhances readability of controls on the console as well as make sure color-contrast requirements for accessibility are met. We understand company branding on the console is important to our customers and we will enable adding company logo on console in future releases.
However, we recommend updating to newer client build so you can get latest Teams client bug fixes and updates. We are also rolling out a call quality rating experience similar to the PC and mobile Teams clients after a call or meeting so you can let us know how your call went.
Microsoft uses this data to ensure that we continue to provide high quality calling and meeting experiences across the ecosystem of Teams personal and shared devices. This dialog dismisses automatically after few seconds if no rating was provided. We have also completed the rollout of Microsoft Whiteboard across Teams client including Microsoft Teams room devices. Support for starting a whiteboard session from Microsoft Teams Rooms will be added in future releases.
Instructions here. We are doing intensive testing of our software across our meeting room hardware to ensure a high quality reliable experience, therefore we do not recommend updating Microsoft Teams Rooms devices to Windows 10 Version due an compatibility issues found with Microsoft Teams Room client.
We are actively testing Windows 10 Version and support for will be added in future releases. Try the new features on your Microsoft Teams Room and provide feedback via User Voice or vote for existing ideas to help us prioritize the requests. We read every piece of feedback that we receive to make sure that the Microsoft Teams Room experience meets your needs.
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